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VETlimce

Terms and Conditions for Providers of Veterinary Services

These terms and conditions govern the purchase of our products by cooperating providers of veterinary services for the purpose of use in their own veterinary practice or for the purpose of making them available (in particular by way of loan, hire, or sale) to end customers.

The text of the terms and conditions set out below forms part of every contract you conclude with us when purchasing VETlímce by distance means on the basis of completing the order form located at the internet address www.vetlimce.cz.

1. Introductory Provisions

1.1 These terms and conditions (hereinafter "the Terms and Conditions") govern the mutual relations, rights and obligations of the contracting parties arising in connection with or on the basis of a contract of sale (hereinafter "the Contract of Sale") between the commercial company VETlímce s.r.o., with its registered office at Vltavínová 1334/3, Černice, 326 00 Plzeň, Company Registration No.: 11979160, registered in the Commercial Register maintained by the Regional Court in Plzeň, Section C, Insert No. 41398 (hereinafter "the Seller"), and the person concluding a contract of sale with the Seller (hereinafter "the Buyer").

1.2 The provisions of these Terms and Conditions are intended solely for professional traders, being persons who carry out veterinary curative and preventive activities in accordance with the legal order and who have registered with the Seller for that purpose (hereinafter "registration"), and do not apply to cases where the person intending to purchase goods from the Seller is a consumer, or a trader who does not meet the characteristics of a professional within the meaning of these Terms and Conditions in relation to the goods offered by the Seller.

1.3 Arrangements deviating from the Terms and Conditions may be agreed exclusively in writing, in particular within the order form or by electronic mail. Such deviating arrangements agreed in writing shall take precedence over the provisions of the Terms and Conditions.

1.4 The Terms and Conditions form an integral part of the Contract of Sale. The Contract of Sale and the Terms and Conditions are drawn up in the Czech language.

1.5 The Seller may amend or supplement the wording of the Terms and Conditions. The rights and obligations arising during the period of validity of the previous version of the Terms and Conditions shall not be affected thereby.

2. Pre-Contractual Disclosure

2.1 All presentation of goods on the website is of an informational nature and does not constitute an offer to conclude a contract in respect of the goods presented. The Seller is not obliged to conclude a contract of sale in respect of such goods. Section 1732(2) of the Civil Code shall not apply.

2.2 The website contains information about goods (designation and principal characteristics); information about the price of goods shall be provided to the Buyer in a price list sent by electronic mail to the address given by the Buyer during registration (hereinafter "the Price List").

2.3 Unless otherwise agreed, the prices stated in the Price List shall apply at all times to goods ordered during the period of validity of the Price List. The Price List remains valid until revoked by the sending of a new Price List.

2.4 Unless otherwise agreed, the price, method of payment and method of delivery of goods are stated in the order confirmation sent to the Buyer (hereinafter "the Confirmation") on the basis of an order placed by completing the order form (hereinafter "the Order").

2.5 The prices of goods are stated inclusive of value added tax.

2.6 Information on costs associated with the packaging and delivery of goods is provided together with the order confirmation and varies according to the chosen method and carrier of transport and the method of payment.

2.7 These Terms and Conditions do not restrict the ability of the Seller to conclude a contract of sale on individually negotiated terms.

3. Conclusion of the Contract of Sale

3.1 By submitting information via the order form on the Seller's web interface, the Buyer places an Order which constitutes an offer to conclude a contract of sale. In the Order, the Buyer shall state:

  • (a) contact details;
  • (b) the type of goods;
  • (c) the preferred method of delivery of the goods and payment of the purchase price.

3.2 The Order shall be deemed accepted upon confirmation by the Seller. The Seller reserves the right, prior to confirmation, to make a telephone or written enquiry of the Buyer and, in particular depending on the nature of the Order (quantity of goods, estimated purchase price, estimated delivery costs), to request that the Buyer confirm the seriousness of the Order.

3.3 The Seller concludes a contract of sale with the Buyer by confirming the Order, in writing by electronic mail.

3.4 The Seller issues the order confirmation, which also constitutes confirmation of the conclusion of the contract of sale, by delivering it to the Buyer at the electronic mail address provided by the Buyer. The Confirmation shall contain:

  • (a) a summary of the information from the Order (type and quantity of goods, place of delivery and method of delivery);
  • (b) the price of the goods together with identification of the Price List by which it is governed;
  • (c) the costs of delivery of the goods;
  • (d) the method of payment.

3.5 The Seller shall be entitled to inform the Buyer of the current unavailability of the goods and of the nearest possible delivery date.

3.6 The Buyer acknowledges that the Seller is not obliged to conclude a contract of sale. In such a case the Seller is obliged to inform the Buyer of the refusal of the Order.

3.7 The Seller reserves in particular the right to refuse to conclude a contract of sale with a Buyer who has previously materially breached an obligation towards the Seller, where the information provided by the Buyer is insufficient or untrue, where the goods are no longer manufactured or are not currently in stock, or where the offer of goods contains an error. In such a case the Buyer will be contacted without delay and the further procedure will be agreed with the Buyer.

3.8 The Buyer agrees to the use of distance means of communication in the conclusion of the contract of sale. Costs incurred by the Buyer in using distance means of communication in connection with the conclusion of the contract of sale (costs of internet connection, costs of telephone calls) shall be borne by the Buyer, and such costs shall be governed by the terms agreed between the relevant service provider and the Buyer.

4. Price of Goods and Payment Terms

4.1 The Buyer may pay the Seller the price of the goods and any costs associated with the delivery of the goods under the contract of sale in the following ways:

  • (a) in cash or by cashless payment on delivery at the place specified in the offer;
  • (b) by cashless bank transfer to the Seller's account number: 2802062464/2010, using the variable symbol corresponding to the number of the tax document (invoice), within 10 days of the conclusion of the contract of sale.

4.2 Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods in the agreed amount. The purchase price includes such costs unless otherwise agreed. For the purposes of this Agreement, the purchase price shall also be understood to include the costs associated with the delivery of the goods, unless otherwise stated.

4.3 The Seller does not require a deposit or similar advance payment from the Buyer unless expressly agreed otherwise.

4.4 The Seller is entitled to require payment of the full purchase price before dispatching the goods to the Buyer. Section 2119(1) of the Civil Code shall not apply.

4.5 Any discounts on the price of goods granted by the Seller to the Buyer may not be combined with one another.

4.6 The Seller shall issue the Buyer with a tax document in respect of payments made under the contract of sale. The Seller is a VAT payer. The Seller shall issue the tax document to the Buyer upon confirmation of the Order and shall send it in electronic form to the Buyer's electronic mail address. Tax documents shall be issued under a variable symbol corresponding to the number of the tax document (invoice).

4.7 In the case of purchases of goods of the same type in the quantities and over the periods stipulated in the Price List, the price of such goods shall be reduced by the amount stipulated in the Price List (hereinafter "the Discount"). The Seller shall apply the Discount by setting it off against the purchase price of the goods under the relevant Order at the time the entitlement to the Discount arises.

5. Transport and Delivery of Goods

5.1 Where the method of transport is agreed on the basis of a special request from the Buyer, the Buyer shall bear the risk and any additional costs associated with that method of transport.

5.2 Where, due to reasons on the part of the Buyer, it is necessary to deliver the goods repeatedly or in a manner other than that stipulated, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods or, as the case may be, the costs associated with the alternative method of delivery.

5.3 Upon taking delivery of goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to report these to the carrier without delay. If damage to the packaging indicative of unauthorised interference with the consignment is found, the Buyer need not accept the consignment from the carrier.

5.4 By concluding the contract of sale, the Buyer incurs an obligation to take delivery of the ordered goods on the agreed terms and at the agreed place. Unless otherwise agreed, the Seller provides delivery of goods within the Czech Republic by one of the following means, through:

  • (a) Zásilkovna s.r.o., Company Registration No.: 28408306;
  • (b) Česká Pošta, s.p., Company Registration No.: 47114983 (parcel to door, parcel to post office, parcel to parcel locker);
  • (c) PPL CZ s.r.o., Company Registration No.: 25194798;
  • (d) personal collection at the business premises address, only by prior arrangement.

5.5 The Seller undertakes to deliver the goods within 30 working days of confirmation of the Order, unless a shorter period has been agreed in writing. In the event that the Seller is unable to deliver the goods within this period or within any other agreed period, the Seller shall notify the Buyer of this fact together with a new proposed period; in such a case the Buyer is entitled to notify the Seller that the new period is not acceptable and to cancel the Order, i.e. to withdraw from the contract.

5.6 The place of delivery of the goods is the address stated in the Order, or otherwise the Buyer's registered office stated during registration.

5.7 The goods are duly delivered at the moment of delivery to the place of delivery. The Buyer is obliged to take delivery of the goods at the place of delivery.

5.8 The goods shall be delivered in the quality and specification corresponding to their purpose, or in the quality and specification stated in the Order.

6. Passing of Risk of Damage to Goods and Liability for Defects

6.1 The risk of damage to the goods shall pass to the Buyer at the moment of due delivery of the goods.

6.2 Defects ascertainable upon taking delivery of the goods, in particular as to quantity, damage to packaging, or otherwise apparent defects, must be reported by the Buyer on the following working day. Other defects must be reported by the Buyer without undue delay after they have been discovered, but no later than 5 days after they were or could have been discovered.

6.3 In all other respects, the relevant provisions of the Civil Code shall apply to the exercise of rights arising from defects.

7. Further Rights and Obligations of the Contracting Parties

7.1 The Buyer shall acquire ownership of the goods upon payment of the full purchase price.

7.2 For the purposes of delivery, the Buyer undertakes to notify the Seller of any changes without undue delay.

7.3 In connection with offering to consumers goods purchased under these Terms and Conditions, the Buyer undertakes to comply with the Seller's recommendations available at the internet address www.vetlimce.cz (video guides) and further to complete online training (whether personally or through a responsible person), of which the Buyer will be notified by electronic mail to the address given during registration, always no later than within 2 months of publication.

7.4 The Buyer acknowledges that the use and further offering of the goods must always be carefully considered with regard to the condition and other characteristics of the animal, and that its use may not be appropriate for the animal for reasons that the Seller cannot anticipate. The Seller bears no liability for any inappropriate use or further offering of the goods.

7.5 The Buyer assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.

8. Protection of Personal Data and Cookie Storage

8.1 The protection of personal data of the Buyer who is a natural person is based on Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR").

8.2 The Buyer acknowledges that he or she is obliged to provide personal data accurately and truthfully during registration and when placing an Order, and that he or she is obliged to notify the Seller without undue delay of any change to his or her personal data.

8.3 By registering or placing an Order, the Buyer confirms that the personal data provided during registration and in the Order are accurate, that he or she is familiar with the "Information on the Protection of Personal Data", and that he or she has been informed of his or her rights and of the manner in which personal data are handled, to the extent set out in the "Information on the Protection of Personal Data" available at the internet address www.vetlimce.cz.

9. Delivery of Notices

9.1 Written communications in connection with a specific contract of sale shall be delivered to the Buyer preferably to the electronic mail address stated by the Buyer in the relevant Order, or otherwise to the electronic mail address provided during registration.

9.2 Delivery to Buyers may also be effected by other appropriate means, having regard to the circumstances.

10. Final Provisions

10.1 All arrangements between the Seller and the Buyer shall be governed by the law of the Czech Republic. If the relationship established by the contract of sale contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. The rights of the consumer arising from generally binding legal regulations shall not be affected thereby.

10.2 The contracting parties expressly agree that any disputes arising from the contract of which these Terms and Conditions form an integral part shall be subject to the local jurisdiction of the court of first instance with subject-matter jurisdiction having its seat in Plzeň.

10.3 The contract of sale is concluded in the Czech language. In the event of a translation of the contract of sale, the Czech language version shall prevail.

10.4 These Terms and Conditions are effective from 4/2022 and are available on the Seller's website at the internet address www.vetlimce.cz, as version 1.0.